Go360 Public Outage Map
Responsive online and up-to-date outage information to customers
Fast & Reliable Information
Utilities, municipalities, and other organizations understand that customers want reliable news and information quickly. Go360™ Public Outage Map allows utilities to get important outage information online fast. Customers can easily view the outage map through a desktop or mobile device.
Outage Information Customers Need
Go360 Public Outage Map integrates with customer care and the outage management system (OMS) and provides critical information such as the service outage area, number of customers, cause of service outage, planned maintenance outages, and estimated time of service restoration.
Working Together for Customers
The outage map integrates with Go360™ LiveOps and Go360™ Contact Centre and is automatically updated by specific operator functions in the control room, all in real-time. Notifications can also be pushed out to customers who want this information via email, text, social media, or other means.
Explore Go360 Business Centre
Go360™ Business Centre comprises of a fully integrated suite of applications. Skilled people are part of the equation. Go360’s technology and data integration bring it all together to support users in their roles from technicians, operators, analysts, supervisors, and executives, so your staff and employees Spend Time Wisely.